So I tried to check-in to my two flights on the iPhone this morning.
Went to Singapore Airlines' mobile check-in site and punched in my KrisFlyer details into it.
Seconds later I was choosing my seat for my first segment from Melbourne to Singapore and I thought 'hey, this is pretty cool. I don't have to do this from the PC anymore'.
From there things started to go downhill.
I finished my first segment when the screen just showed me the Next button. I scanned everything else on the page... nothing... so I clicked on it.
Then it thanked me and told me that my booking was completed.
That can't be good.
I still kept my hopes up. I'd thought maybe for the next segment I'd have to wait for the 48-hour before the flight thing for it to show up.
Wrong!!!
I got at work, checked my email and there it was, the SIA check-in confirmation in my inbox. And it's telling me I'll be sitting on the window seat, my least favourite part of the seats while travelling by myself.
I thought it's OK, I can still change it by going on to the website as they always have that option of changing your seats.
Wrong again!!!
After a few attempts of changing seats I gave up. I even went all the way to try to cancel my check-in but the system didn't allow me to do it.
So my last resort was to call SIA's customer service in Sydney. Why last resort? Because to get through to an actual person, you'd have to go past through a few machine prompts which of course is always annoying.
When I finally spoke to the customer service and explained my whole situation, the only thing the told me he could do was to inform the airport that this has happened and hopefully they'd be able to reserve me an aisle seat for both segments.
I'm pretty sure even if I got to the airport early tomorrow I still won't be able to get a good aisle seat. I'd settle for ANY aisle seat.
Will continue this post tomorrow evening after checking in.